CUNA submitted comments to the Federal Communications Commission (FCC) in reference to the Commission’s proposed SHAKEN/STIRRED Framework. The letter reiterates the broad support in the record to delay implementing safe harbors for blocking calls based on SHAKEN/STIR information at least until that framework is more fully developed and accessible to all voice service providers.

The letter concludes, “CUNA respectfully urges the Commission to delay the creation of any safe harbors and to require call blocking programs to have in place transparent, effective, fast and free mechanisms to reverse erroneous blocking of legitimate calls. These mechanisms are necessary because the Commission lacks authority to authorize the blocking of legal calls. Finally, the Commission should move expeditiously to establish a centralized critical calls list that includes numbers used to disseminate fraud alerts or other time-sensitive financial information.”

Read the letter here. Read the full Washington Wire here.