The Federal Communications Commission (FCC) issued a public notice requesting comments on several issues CUNA has raised regarding the Telephone Consumer Protection Act (TCPA). CUNA has asked the FCC to take action to clarify several aspects of the TCPA after several parts were overturned by the D.C. Court of Appeals in March.

“We’re pleased the FCC has initiated action toward fixing issues with the TCPA that are stifling important credit union communications to members,” said CUNA Deputy Chief Advocacy Officer Elizabeth Eurgubian. “This confusion comes at the same time regulators are urging financial institutions to ensure consumers are kept up-to-date about account information, so a solution is needed.”

  • What constitutes an “automatic telephone dialing system;”
  • How the FCC should treat calls to reassigned numbers under the TCPA;
  • How a called party may revoke prior express consent to receive robocalls; and
  • Additional comments on two petitions relating to treatment of federal government contractors under the TCPA.

Comments are due to the FCC June 13, and reply comments are due June 28.

In a prior petition to the FCC, CUNA has requested the agency adopt an established business relationship exemption for credit union informational calls and text messages to cell phones. CUNA also advocates the Commission utilize its express authority to exempt calls and texts that are without charge to the calling party.